Emerging Media And Beyond
The future of advertising and marketing is now more than ever dependent on making relationships, establishing trust, and providing feedback in a timely manner. In essence, we are now in the digital age that uses emerging media to make users, brand ambassadors and prospects feel more connected to a business. As a result of the dynamic changes in technology, the 4 P's marketing components used to understand how marketing works have been replaced with a more sophisticated model focused on customer experience rather than the product. Experience: This component focuses on the product and how it provides consumers with an experience. This forces the marketer to ask the question, what does a customer encounter related to purchasing and using your product/service? EveryPlace: In this constantly changing society, place is no longer tied to one geographical space but instead has become everyplace as many methods for conveying your message have risen. These include: IM, SMS, co...