Social Media Networks: The Gateway to Communicating with Consumers
Social Media Marketing (SMM) has emerged as the most powerful way for a business to engage with prospects and customers. With the daily changes to technology, customers have become more tech-savy and more interested in interacting with brands through social media. Direct contact to customers is then routed and facilitated through social platforms like Facebook, Twitter, Instagram, LinkedIn, Pinterest and now WhatsApp. A dvantages of Social Media Marketing 1. Brand Loyalty What is a brand without it's loyal customers? Developing a loyal customer base takes into consideration continuous engagement with consumers and developing special bonds with them. These channels are utilized as service channels aimed at providing seamless communication with clients to humanize the company. 2. Increase Brand Awareness SMM has the power to bring remarkable success to a company by creating devoted brand advocates and even driving leads and sales. Implementation of an effecti
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